Translating and Interpreting Services (TIS)

A Translating and Interpreting Service for people who do not speak English and for English speakers needing to communicate with them.

Who it's for Contact details Getting there

Telephone, face-to-face and document translating services. Services must be booked ahead.

Who it's for

Agency type:
Disability Information, Community Agency, Information, Advocates

Topic Area:
General Mental Health

Available languages:
English

Age coverage:
No specific age group

Geographical coverage:
National

Available in states:
ACT, NSW, NT, QLD, SA, TAS, VIC, WA

Local areas or regions:

Referral requirements/eligibility:
Free to certain agencies and community groups; chargeable fee for government departments and private businesses; free telephone interpreting service for eligable medical practitioners. The TIS will provide you with current service charges.

Service fee details:
Free for Australian citizens and permanent visa holders and some medical practitioners. Call 1300 655 082 for user charges for government departments and service providers.

Contact details

Address:
Casselden Place 2 Lonsdale Street
Melbourne VIC 3000

Phone:
131 450 (cost of a local call from anywhere in Australia)

Email:

tis at immi.gov.au

Note: you will need to put the @ symbol in instead of at in the above.

Web address:
http://www.immi.gov.au/tis/

How to get there

Disability access:

Service hours:
TIS is available 24 hours a day, 7 days a week.

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